- Arrival & Appointment
COVID-19 Protocols and Cancellation Policy
- **Mask Update** Due to the newest LA County mask mandate, masks are now required indoors regardless of vaccination status. All clients will be required to wear a mask for their appointment. We very much appreciate your cooperation!
- Please do not arrive more than 5 minutes early for your appointment, we do not have sitting room or additional waiting space at the salon.
- We are located at 901 Westbourne Dr. West Hollywood, CA 90069. We have valet parking behind the salon Monday – Saturday 9am-5pm, $12 max CASH ONLY. Other nearby parking options are also listed below! **We do not do cash back or have an ATM, but there is an ATM across the street at Union Bank**
- Our preferred payment method is credit/debit card. If you plan to pay with cash, it must be in exact change. If you’d like to put your card on file for easy, no touch check-outs, call the salon or email us at email@example.com.
- Eating and drinking is now permitted at the salon, yay!
Scheduling & Rebooking
- If you feel sick and/or have a cough, fever, or been exposed to someone with COVID-19, we ask that you please stay home. Please call the salon, or email us at firstname.lastname@example.org, at least 24 hrs prior to your appointment and we will reschedule you (cancellation fee will be waived). If you
- We have a 48 hour cancellation policy. We require that you give us a 48 hour notice for all cancellations. Any appointment cancelled or rescheduled with less than a 48 hour notice, will be charged 50% of the services booked. Nine Zero One Salon requires all clients that agree to our cancellation policy to have a credit card on file.
- We will still be taking temperatures upon entry. It must be below 100.4 degrees to come in for your appointment.
- In order to come in for your appointment, you will be required to fill out our client release form before each appointment; it will be texted to you the day before.
- To book, please reach out to your stylist directly.
- We are currently experiencing a high volume of calls and have limited front desk staff. If we do not pick up by phone, please email your stylist directly or email the front desk at email@example.com. Thanks for understanding!
Valet Parking behind Union Bank
Self Parking Garage behind Tender Greens on Hancock Ave
*There is also meter parking along Westbourne Drive and Santa Monica Blvd